Shipping

Shipping & Delivery Information

The timeframes below are estimates provided by the carrier and apply after your order has been dispatched. We aim to process and dispatch most orders within one business day. During peak periods, promotions, and public holidays, dispatch times may be slightly extended.

Shipping method Estimated arrival after dispatch Price
Standard (Australia) orders over $150 2 to 6 business days FREE
Standard (Australia) orders under $150 2 to 6 business days $10.99
Express (Australia) 1 to 3 business days $14.99

Estimated delivery windows begin once your parcel has been scanned by the carrier. Regional and remote areas may experience longer transit times.

Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking details. You can also track shipments directly through Australia Post here.

Address accuracy

Please review your delivery address carefully at checkout. If you notice an error, contact us immediately. While we will do our best to assist, changes may not be possible once an order has been finalised or dispatched.

Delivery responsibility

Once a parcel is marked as delivered to the address provided, responsibility for secure receipt rests with the recipient. We recommend choosing a safe delivery location or using parcel collection options where available.

Lost or stolen parcels

We are unable to accept liability for parcels that are lost or stolen after confirmed delivery. If an issue occurs, contact the carrier as soon as possible and then reach out to us so we can support your enquiry where we can.

Damaged deliveries

If your parcel arrives damaged, please photograph the packaging and contents upon arrival and contact us promptly. This helps us lodge an investigation with the carrier and support you with next steps.